Lindy review

What it is

Lindy builds AI assistants for the administrative work around a job: email triage, scheduling, follow-ups, CRM hygiene, recruiting coordination. You configure an assistant with triggers, instructions and integrations, and it acts when the trigger fires.

Where it shines

Proactivity. Most AI tools wait to be asked; Lindy watches. A new email arrives and it categorises, drafts a reply in your style, and either sends or queues for approval. A meeting ends and it updates the CRM and schedules the follow-up. That shift from prompt-response to trigger-action is what makes it feel like an assistant rather than a chatbot.

Integration depth with Gmail, Calendar and the common CRMs is good enough that these workflows work reliably rather than mostly. Templates for common assistant roles shorten setup from an afternoon to minutes.

For founders, recruiters and salespeople drowning in coordination overhead, the time saved is immediate and easy to measure.

Where it falls short

Trust and permissions. To be useful it needs read and write access to your inbox and calendar, which is a real security and privacy decision. Anyone deploying it should start in draft-only mode, add approval steps, and expand permissions only after watching its behaviour for a few weeks.

Pricing scales with volume in a way that punishes exactly the heavy-email users who want it most — 5,000 tasks disappears quickly when every incoming message counts.

And misfires happen. An agent that misreads intent and drafts a wrong reply is embarrassing if it sends automatically, so approval gates are not optional in customer-facing use.

Pricing in plain English

Free for 400 tasks a month. $49.99 for Pro with 5,000 tasks. $199.99 for Business with 30,000.

Who should use it

Founders, recruiters, sales and customer success people with heavy coordination overhead who are comfortable granting inbox access. Start conservative with permissions.